What information do we hold on you?
We collect details from you when you request a product, service, offers or news from us from our website, emails, telephone conversations, and written and verbal communication.
What do we do with the information?
We will use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes:
- to communicate with you in the event that any products or services you have requested are unavailable or if we have any issues with your order placed on our website or over the telephone.
- to keep you informed of any special offers or promotions that we believe might be of particular interest to you offers like Mothers Day, Christmas, ETC
- to track the activity on our website
- to improve and monitor our customer service to you
- We may contact you by post, email, or telephone for these purposes.
- We would like to send you information about our products and services of ours, If you have consented to receive marketing, you may opt-out at a later date.
Google Analytics | Website analytics
Our website uses Google Analytics, a service that transmits traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage
What to do if you do not wish to receive details of offers from us?
If you do not wish to receive details of offers and promotions from us, you can opt-out at any time by clicking the relevant box on your order form or our email marketing or by calling 0161 483 2254 Please note that you may change your mind at any time by contacting us by any of the above methods or by following the instructions set out with each offer you receive.
Changing your personal information
We want to make sure the information we hold about you is accurate and up to date. If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us by emailing or by calling 0161 483 2254